Payment Policy
At Tryon Lighting, we offer secure payment methods and transparent payment terms to provide a straightforward and convenient checkout experience.
Accepted Payment Methods
Depending on the payment options available at checkout, Tryon Lighting may accept American Express, Diners Club, Discover, JCB, Mastercard, and Visa. Additional payment methods may be displayed at checkout depending on availability and your location.
Payment Security
We take reasonable measures to help protect your payment and personal information. Payment transactions are processed through secure payment systems provided by our payment providers and are handled in accordance with applicable security requirements and the policies of the payment providers used by our store. We do not directly store complete payment card information on our own systems where payment processing is handled by third-party payment providers.
Payment Processing
Payment authorization is generally requested when you place your order. Once payment has been successfully authorized or confirmed, your order can proceed to processing.
Orders are generally processed within 1–2 business days after successful order placement and payment confirmation. If a payment is declined, cannot be authorized, or requires additional verification, your order may be delayed or may not be completed until the payment issue is resolved. If necessary, we may contact you using the information provided with your order to resolve a payment-related issue.
Prices & Currency
The shop currency is U.S. Dollars (USD). Product prices are displayed in U.S. dollars unless otherwise stated.
Applicable taxes and shipping charges, if any, will be displayed during checkout before you complete your purchase. Prices may change from time to time, but changes will not affect an order after it has been accepted except where an adjustment is required because of an error or applicable law.
Billing Information
Customers are responsible for providing accurate and complete billing information when placing an order. Billing information may include your full name, billing address, email address, phone number, and payment information.
Incorrect, incomplete, or inconsistent billing information may result in payment verification delays, order delays, or order cancellation where permitted by applicable law.
Payment Verification
For certain transactions, our payment providers may perform additional verification or security checks. Additional verification may be required to help protect against unauthorized transactions or fraudulent activity.
If a payment cannot be verified or authorized, the order may not be processed until the issue has been resolved.
Order Cancellation and Refunds
If an order is cancelled and payment has already been collected, any applicable refund will generally be issued to the original payment method.
Refunds for returned products are handled according to our Return Policy. Once a refund has been issued, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.
Contact Details
If you have any questions regarding payment, billing, or an order, please contact us.
Shop Name: Tryon Lighting
Address: 2780 Neuse Blvd, New Bern, NC 28562, United States
Email: info@tryonlighting.com
Phone: +1 252-633-1100
Opening Hours:
Monday to Sunday: 8 AM to 4:30 PM
Time Zone: (GMT-05:00) EST